Please reach us at hello@getpocketprovider.com if you cannot find an answer to your question.
You send a message describing your concern. A licensed medical provider reviews it, asks clarifying questions, and provides guidance, treatment options, or prescriptions when appropriate — all through secure text messaging.
No appointments, no video required.
Pocket Provider™ is designed for minor, everyday medical concerns that can be safely handled through messaging. Common issues include:
If you’re not sure whether something fits, you can always message — we’ll let you know what’s appropriate for Pocket Provider™.
Basic Members:
Premium Members:
This is not a 24/7 emergency service.
Yes — when clinically appropriate.
We commonly prescribe treatments for minor infections, skin issues, travel needs, birth control, nausea, allergies, and more.
Controlled substances are never prescribed.
After your initial 3-month minimum membership period, you can cancel at any time.
This early commitment helps ensure safe, consistent care and prevents one-time “urgent care” use.
After month three, your membership simply continues month-to-month, and you can cancel whenever you’d like with no penalties.
No.
Pocket Provider™ is a simple, cash-based service designed to avoid insurance restrictions and red tape.
You can use an HSA/FSA for memberships if allowed under your plan.
Yes.
All communication is encrypted and HIPAA-compliant.
Yes — if it’s medically safe.
Premium members can use their annual in-person office visit for a blood pressure check before starting or renewing prescriptions.
You can always send us a message, but we can only provide medical advice or prescribe medications when you’re physically located in South Carolina.
Telehealth laws require the patient to be in the same state as the clinician during each clinical interaction.
If you’re away, we can answer general questions — but anything medical requiring care, assessment, or prescriptions must wait until you’re back in South Carolina.
Yes — particularly for Premium members.
We can help with:
Prescription eligibility varies by situation and medical history.
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